McLagan Client Portal Password Support

For general questions about McLagan Client Portal access, please contact your relationship manager. If you do not know your relationship manager or require technical support, please email

Lost User ID or Password

To retrieve a lost user ID and / or password, please click here.

Login Tips

When you log in to the McLagan Client Portal, it may be helpful to note the following:

  • Passwords are case sensitive.
  • Some internet browsers may not allow you to copy and paste your username and / or password into the log in fields.
  • If you saved your previous McLagan Client Portal password in to your browser, you may need to open a new browser session to clear/reset the browser so that it accepts a new password. For Internet Explorer users, go to the File menu and select New Session. Then navigate to and click the McLagan Client Portal Login link. When the log in page opens, enter your new user ID and password and check the box "Remember my password."

McLagan Regional & Community Bank Compensation Survey Training

Below are recordings that will introduce you to our compensation survey and how it can help you with your compensation needs.

For an overview of our interactive Excel tool, please click here.

To recieve a customized demo and view a demo version of the interactive Excel tool, contact your relationship manager or click here to contact us to schedule time.

Data Collection Materials Training

Please click the video titles below for an overview on preparing your data collection materials.

  • Data Collection Overview: Explores key dates of the survey, contacts, and the layout of the data collection workbook. 3 minutes, 47 seconds
  • Firm Info & Submission Template: Provides details of the Firm Info and Submission tabs of the data collection spreadsheet and the information that will be needed to complete those parts of the worksheet. 23 minutes, 46 seconds
  • Benchmarking Examples: Provides details of how to use our drop–down selection items to populate the benchmarks for your firm's incumbents. 6 minutes, 21 seconds
  • Excel® vLookup Training: Shows you how to use the vLookup function in Excel® to expedite the process of populating the data collection spreadsheet. 12 minutes, 6 seconds
  • Job Matching Reference Guide Overview: Shows you how McLagan’s Job Matching Reference Guide can help in the benchmarking process. 6 minutes, 42 seconds

Report Training

Please click the videos titles below for an overview in navigating and using our compensation survey reports.

Account Support

For general questions about your McLagan services, please contact your relationship manager or your local office.