How do I access McLaganLive?

McLaganLive is a client-only platform. Survey purchases include 24/7 access to McLaganLive. We’d be happy to give you a demo. If you are a current survey client, reach out to your relationship manager directly, or contact us at

How do I reset my user ID and/or password?

To reset your User ID or Password, visit and select “Forget your user ID or password?” option. Or reach out to us at and we’d be happy to assist.

Who can I talk to about my survey input?

Every McLagan survey client is partnered with a dedicated relationship manager to guide you through the survey submission process. If you are not sure who your relationship manager is, please contact us at

Who can I talk to about my survey results?

Your relationship manager is your dedicated resource and can help with everything from downloading results in McLaganLive to analyzing your data.

Who can help me with invoice and payment questions?

For all payment related issues, including your payment status, requesting invoice copies, billing information updates, PO numbers, W-9 information or vendor forms, please email

Still have questions? For questions pertaining to McLaganLive, contact If your question is more general in nature, contact us here.